Insurance

Will The Digital Revolution Kill Ladder Assist?
Will The Digital Revolution Kill Ladder Assist? 1024 576 Casey Morgan

As a growing number of insurers recognize the benefits of simplifying outdated claims processes – the days of ladder assist could be numbered. For years, third-party companies have determined loss. They have also uncovered the cause of damage for claims adjusters in the field. Such a service, while useful, does not solve a few fundamental…

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Western Reserve Group and Loveland
Loveland Innovations Enhances Claim Adjuster Safety, Efficiency for Western Reserve Group
Loveland Innovations Enhances Claim Adjuster Safety, Efficiency for Western Reserve Group 1024 576 Ethan Kirk

Pleasant Grove, Utah, April 2, 2019 (Newswire) –​​Loveland Innovations®, maker of advanced data gathering and AI analysis solutions, announced that it will provide its drone-based inspection platform, IMGING®, to Western Reserve Group, one of Ohio and Indiana’s leading property and casualty insurance carriers. “For the majority of claims, there’s no reason why an adjuster needs to…

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IMGING provides measurements on-site
IMGING Becomes First Drone Platform With On-Site Roof Measurements, Adds AI Damage Detection for Commercial Roofs
IMGING Becomes First Drone Platform With On-Site Roof Measurements, Adds AI Damage Detection for Commercial Roofs 1024 576 Ethan Kirk

New IMGING app updates bring innovative possibilities for claims adjusting and roofing PLEASANT GROVE, Utah, March 27, 2019 – ​Loveland Innovations, maker of advanced data gathering and AI analysis solutions, added ground-breaking enhancements to its inspection platform, IMGING®. These enhancements include drone-based on-site measurements, AI and deep learning-powered damage detection for commercial roofs, and other powerful…

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carrier storm response
Carriers: It’s Time to Think About Drone Strategy for Storm Season
Carriers: It’s Time to Think About Drone Strategy for Storm Season 1024 576 Bruce Crankshaw

Storm season is on the horizon, and it’s time for carriers to think about their claims strategies. As a recap, the 2018 Atlantic Hurricane Season had above average activity, most notable for devastating hurricanes Florence and Michael. The Atlantic Hurricane Season wasn’t the only force of destruction in 2018. California experienced the worst year of…

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AI insurance
How Top Carriers Use AI to Boost Customer Experience
How Top Carriers Use AI to Boost Customer Experience 1024 576 Bruce Crankshaw

The claim settlement process is the pivot on which customer experience turns. Two main underpinnings support the importance of claim settlement. First, a claim is the opportunity for the carrier to fulfill its promise to a policyholder. Second, at no other point in the customer lifecycle are a policyholder’s expectations so high. The combination creates…

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What Carriers Get From Outsourced Drone Inspections
What Carriers Get From Outsourced Drone Inspections 1024 576 Casey Morgan

Outsourcing is one of the best ways to get more claim data following a large storm event. But are you sure you’re using every resource available to you? What if your team could get all the data they need to desk adjust without ever stepping foot on a property, no matter the demand? Many carriers…

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Two Ways to Reduce LAE With Drone Solutions
Two Ways to Reduce LAE With Drone Solutions 1024 576 Bruce Crankshaw

Innovative insurance leaders look for technologies that improve efficiencies and give policyholders the excellent service they deserve. Perhaps the hottest solutions on the market today use drones to capture data and streamline insurance workflows. Many carriers are looking to drone technology for benefits that range from gains in productivity to more consistent data capture, better…

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Are One-Click Settlements on the Horizon?
Are One-Click Settlements on the Horizon? 600 900 Ethan Kirk

Customer satisfaction is an essential part of any successful company but insurance carriers in particular have a lot to contend with. Claims are stressful events for policyholders and carriers must deliver results fast or their customers will start eying the competition. To settle claims faster, many carriers are relying on insurance claims automation. As Jim…

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Case Study: How 3 Carriers Are Using IMGING to Redefine Claims
Case Study: How 3 Carriers Are Using IMGING to Redefine Claims 900 600 Casey Morgan

Carriers use IMGING to streamline roof claims with automated flight, measurements, 3D models, ultra-high-res imagery, and AI-powered damage detection. IMGING lets adjusters safely and consistently inspect any roof in just a few minutes, while helping carriers reduce cycle times, prevent re-inspections, and lower loss adjustment expenses. Curious about their specific results? Read the full story…

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How Drones Can Give You Way More Than Hail Damage Pictures
How Drones Can Give You Way More Than Hail Damage Pictures 150 150 Ethan Kirk

For a long time, adjusters have used ladders and a digital camera to gather imagery of hail and other damage. This takes a long time and, in some cases, excessive damage and precarious roofs can prevent an adjuster from getting on the roof and getting the pictures they need to process a claim process. These…

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