Frequently Asked Questions


Drone Hardware:

  • DJI Phantom 4 Pro version 2
  • DJI Mavic 2 Pro
  • DJI Mavic 2 Zoom
  • Mavic 2 Enterprise

Mobile Hardware (must be LTE-enabled)

  • iPhone: 6s, 6s Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XR, XS, 11 Pro, 11 Pro Max, 12 Mini, 12, 12 Pro, 12 Pro Max, 13 mini, 13, 13Pro, 13 Pro Max
  • iPad:   Mini 4,  Mini 5,  5th Gen, 6th Gen, Air, Air 2, Air 3rd Gen, iPad Pro
  • IMGING performs best with LTE/cellular connections.
  • Hotspotting to a WiFi tablet is prone to error during use.
  • IMGING is supported on iOS 14 and up.

IMGING® is an inspection platform that helps roofers, solar pros, adjusters, insurance carriers, and other inspection professionals gather and analyze roof and property information. It automates drone-based image capture, organizes ground and drone photos, provides measurements, and aids data analysis with AI and deep learning tools simple enough for anyone to use.


Put simply, computer vision allows a machine to see and understand things the way people do. This tech lets a computer gather data through sensors, cameras, and other data capture tools, then with the help of AI and deep learning, use that information to come to some sort of conclusion. For instance, the system could take a photo of a car and using pattern recognition, understand that the image is of a car. This technology, combined with AI and Deep Learning, allows a drone-based data capture solution to find objects, damage, and more, all by itself.

Regulatory and Compliance

FAA regulations do require that commercial drone operators pass a certification exam and earn a remote pilot airman certificate while also following a handful of regulations. See the question on regulations below.

About Drones

The terms Unmanned Aerial Vehicles (UAVs) and drones are nearly synonymous. Both refer to aerial vehicles that are either flown remotely, or use autonomous technology to fly themselves. This can include everything from small copter-style UAVs to the large Predator drones the military uses. The term Unmanned Aerial Systems (UAS) includes UAVs and drones, and refers to all of the components that allow a UAV to fly, including controllers, communication methods, and the vehicle itself.

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