How COVID is Bringing ChangeTo InsuranceClaims Operations

The COVID-19 pandemic has caused shockwaves throughout the economy and insurance is no different. Under pressure from the COVID-19 outbreak, large and small carriers have announced staff reductions, office consolidation, redeployed staff in different roles, and instituted other measures that are affecting claims organizations. Carriers are looking for technology solutions to maintain high service levels for their policyholders while facing funding and personnel headwinds. Formerly tried and tested […]

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